Green Plus Co., Ltd. (hereinafter referred to as “the Company”) recognizes that the protection of personal information is the foundation of our business activities and a core social responsibility.

The Company handles a wide variety of information, including information regarding our products and services, as well as personal information provided by our customers. We have established internal regulations and a management system for the protection of personal information. Furthermore, we have established the following Privacy Policy, which has been disseminated to our directors and employees, and we are committed to the appropriate use, management, and protection of personal information in accordance with this policy.

1. Collection, Use, and Provision of Personal Information

In consideration of the importance of the customer information provided to us through our business activities, the Company shall establish an information management system to protect personal information according to the actual circumstances of each business operation. We shall handle the collection, use, and provision of personal information appropriately in accordance with our prescribed regulations.

2. Compliance with Laws and Regulations

The Company shall comply with all applicable laws and regulations regarding the handling of personal information.

3. Safety Measures

The Company shall take preventive measures against the leakage, loss, alteration, or destruction of personal information.

4. Requests from the Individual

The Company shall respond in good faith to any requests from an individual for the disclosure, correction, deletion, use, or provision of their personal information.

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Purposes of Use of Personal Information

The Company shall use the personal information provided to us (or already in our possession) in connection with our business activities only for the following purposes:

1. Customer Personal Information

• To provide information regarding the Company’s products and services.

• To respond to inquiries regarding the Company’s products and services.

• To perform transactional duties such as after-sales service for the Company’s products and services.

• To verify the identity of the individual for the purpose of selling or providing the Company’s products and services.

• To conduct questionnaire surveys and monitor surveys regarding the Company’s products and services.

• To conduct marketing activities regarding the Company’s products and services.

• For other purposes necessary to provide information on the Company’s products and services.

2. Personal Information of Business Partners

• For necessary business communications and negotiations.

• For information management and accounting/payment processing.

3. Personal Information of Job Applicants

• For communications, information provision, and surveys regarding recruitment activities.

4. Personal Information in Public Relations Activities

• For the provision of information as part of public relations activities.

5. Personal Information in Environmental Conservation Activities

• For the provision of information and questionnaire surveys regarding CSR and environmental conservation activities.

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Contact Desk for Inquiries

Requests for disclosure of personal information currently held by the Company, as well as questions regarding our handling of personal information, are accepted through the following procedures. Please note that we may not be able to respond to requests that do not follow these procedures.

1. Procedures for Disclosure of Personal Information

Please send your request by mail to the address below. After verifying that the requester is the individual in question or their authorized representative, we will respond in writing or by a method agreed upon by the customer and the Company. Please note that the requester shall bear the postage costs and that it may take several days to process the response.

2. Contact Information

For inquiries regarding this policy, please contact the following window:

• Address: 1-2-13 Katamachi, Miyakojima-ku, Osaka-shi, Japan

• Company Name: Green Plus Co., Ltd.

• Department in Charge: General Affairs Department

• Email: info★gnplus.com (Please replace “★” with “@”)